Introduction & Purpose of This Policy
Taxi slot respects every player's privacy and is fully committed to protecting the personal information you share with us. This Privacy Policy clearly explains how we collect data, how it is used, who may access it, and your rights as the owner of that data.
This document applies to all users who register, log in, or use any taxi slot service via the website https://taxislot.onl. This policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection best practices.
Our commitment: We do not sell, rent, or disclose your personal information to any third party for marketing purposes without your explicit consent. Your privacy is our priority.
By using the taxi slot platform, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree with any part of this policy, please contact us or stop using our platform.
Privacy Policy Contents
Why Your Privacy Is Safe with taxi slot
Military-Grade Encryption
All data transmitted between your browser and the taxi slot server is protected by 256-bit SSL encryption — the same standard used by leading financial institutions worldwide.
Strict Access Control
Only authorized taxi slot staff may access your personal information, and every access is logged and periodically audited to ensure there is no misuse.
Malaysia PDPA Compliance
Taxi slot operates in compliance with Malaysia's Personal Data Protection Act 2010, ensuring every aspect of your data management meets strict local legal requirements.
No Data Selling
We have never and will never sell, rent, or trade your personal information to third parties for marketing purposes or any commercial gain.
Data Backup & Recovery
Your data is stored on secure servers with automatic backup systems and tested disaster recovery procedures, ensuring your information is always available and never lost.
Full Transparency
Taxi slot is committed to keeping you informed of any changes to how we handle your data. We believe players have the right to know exactly how their data is managed.
1Information We Collect
1.1 Personal Identity Information
During the registration and identity verification (KYC) process, taxi slot will collect the following personal information:
- Full name as shown on identity card or passport
- Date of birth and gender
- Identity card number (MyKad) or passport number
- Full residential address
- Nationality and country of residence
1.2 Contact Information
- Active and verified email address
- Mobile phone number
- Chosen username
1.3 Financial Information
- Payment method details used (bank account number, bank name)
- Deposit and withdrawal transaction history
- Account balance records and fund movements
1.4 Technical & Usage Data
- IP address and network information
- Type and version of web browser used
- Device type, operating system, and screen resolution
- Session activity logs including login date, time, and duration
- Game history, bets placed, and game results
- Cookie data and related tracking technologies
We only collect information that is strictly necessary to provide a safe, fair, and legally compliant service. No sensitive information such as passwords is stored in plain text format.
2How We Collect Information
2.1 Directly from You
Most of the information we collect comes directly from you through the following interactions:
- Completing the new account registration form
- Requested identity verification (KYC) process
- Communications with our customer support team
- Information you update in your account profile settings
2.2 Automatically When You Use the Platform
The taxi slot system automatically collects technical data when you access and use our platform:
- Server logs recording every page request
- Session cookies and persistent cookies
- Device fingerprinting technology for security
- Anonymized usage analytics data for platform improvement
2.3 From Trusted Third Parties
In certain situations, taxi slot may receive additional information from legitimate third parties:
- Identity verification service provider for the KYC process
- Payment processors to verify financial transactions
- Fraud prevention and anti-money laundering agencies
3Data Usage Purpose
Taxi slot only uses your data for legitimate and transparent purposes. Below is a detailed table of data usage purposes along with their legal basis:
| Purpose of Use | Data Type | Legal Basis |
|---|---|---|
| Account Registration & Verification | Identity, contact | Contract performance |
| Transaction Processing | Financial, identity | Contract performance |
| Age Verification & KYC | Identity, documents | Legal obligation |
| Fraud Prevention | Technical, financial | Legitimate interest |
| Customer Support | Contact, account | Contract performance |
| Marketing Communications | Contact, preferences | Your consent |
| Platform Improvement | Technical usage | Legitimate interest |
| Legal Compliance | All types | Legal obligation |
Marketing: You may withdraw consent to receive marketing communications at any time through your account settings or by contacting our support team. Withdrawing consent will not affect your core services.
4Information Sharing with Third Parties
Taxi slot does not sell or disclose your personal information to third parties except in the limited circumstances outlined below:
4.1 Authorised Service Providers
We share required data with service partners who have signed strict confidentiality agreements:
- Payment Processors – to securely process your deposits and withdrawals
- KYC Verification Provider – to verify your identity and documents
- Game Software Provider – to deliver a seamless gaming experience
- Hosting & Infrastructure Services – to securely store and process data
4.2 Legal Obligations
Taxi slot may disclose your information to the relevant authorities when:
- Ordered by a court or valid legal directive
- Required for financial crime or anti-money laundering investigations
- Required by the relevant licensed regulatory authority
4.3 What We Do Not Do
- Selling your personal data to advertisers or marketing companies
- Sharing your gaming profile with your employer or family
- Disclosing information to third parties without a valid legal basis
- Using your data for automated decisions that negatively affect you without human review
5Data Security Measures
Taxi slot implements multiple layers of technical and organisational security to protect your data from unauthorised access, loss, or misuse.
5.1 Technical Security
- 256-bit SSL/TLS encryption for all data communications
- Encryption of sensitive data in databases using AES-256
- Two-factor authentication (2FA) available for all accounts
- 24/7 security monitoring with intrusion detection system (IDS)
- Regular penetration testing by independent security experts
- Web application firewall (WAF) to protect against cyber attacks
5.2 Internal Controls
- Minimum access principle — staff may only access data required for their role
- All access to sensitive data is logged and audited
- Mandatory data security training for all taxi slot staff
- Tested and documented incident response procedures
5.3 Data Breach Response
In the event of a data breach involving your personal information, taxi slot is committed to:
- Notifying the relevant authorities within the timeframe stipulated by law
- Notifying you directly if the breach is likely to pose a risk to your rights and freedoms
- Taking immediate action to mitigate the impact and prevent recurring breaches
Important: While we take all reasonable precautions, no security system is one hundred percent impenetrable. You are responsible for keeping your account password and login credentials confidential.
6Cookie Policy (Cookies)
Taxi slot uses cookies and similar tracking technologies to enhance user experience, maintain session security, and understand how our platform is used. Below is a detailed explanation of the types of cookies we use:
| Cookie Category | Purpose | Duration | Opt-Out? |
|---|---|---|---|
| Login session management, account security, and core platform functions | Session / 30 days | No — required for the platform to function | |
| Understanding how users interact with the platform for improvement purposes | 2 years | Yes — can be disabled in settings | |
| Displaying relevant advertisements and promotions based on your interests | 90 days | Yes — can be disabled in settings |
You can manage your cookie preferences through your web browser settings or via the cookie preference panel on our website. Please note that blocking essential cookies may affect platform functionality.
7Your Rights as a Data Owner
Under Malaysia's Personal Data Protection Act 2010 and international best practices, you hold important rights regarding your personal data stored by taxi slot:
You have the right to request a copy of the personal information we hold about you at any time.
If your information is inaccurate or outdated, you have the right to request that we update it.
Under certain circumstances, you may request that we delete your personal data ("right to be forgotten").
You may request that we restrict how we process your data under certain circumstances.
You have the right to receive your personal data in a structured, machine-readable format.
You may object to the processing of your data for direct marketing purposes at any time.
To exercise any of the above rights, please contact our Data Protection Officer by email at [email protected]. We will process your request within 30 business days.
8Data Retention & Deletion
Taxi slot retains your personal information only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by law.
8.1 Standard Retention Period
- Active account data: For the duration of your active account plus 5 years after account closure
- Financial transaction records: Minimum 7 years in line with tax and anti-money laundering legal requirements
- Support communication logs: 3 years after last interaction
- Anonymized analytics data: Can be stored indefinitely as no personal information is contained
8.2 Deletion Upon Account Closure
When you close your taxi slot account, we will initiate a systematic data deletion process. Data no longer required for legal or legitimate business purposes will be deleted or anonymised within 90 days of account closure.
Some data may need to be retained longer for legal compliance reasons even after you close your account. We will inform you of this where applicable.
9Cross-Border Data Transfer
In the course of its operations, taxi slot may transfer your personal data to servers or service partners located outside Malaysia. All such data transfers are carried out with adequate safeguards in place:
- Legally binding data processing agreements (DPA) with all data recipients outside Malaysia
- Use of recognised standard contractual clauses to ensure equivalent levels of protection
- Data protection impact assessments (DPIA) conducted prior to any new data transfer to third countries
- Ongoing monitoring of data protection law changes in recipient countries
You may request further details about the safeguards used for cross-border data transfers by contacting us directly.
10Contact Us & Privacy Complaints
If you have any questions, concerns, or complaints regarding this Privacy Policy or how taxi slot handles your personal data, please contact our Data Protection Team:
Support Email
Live Chat
Available 24/7 on the taxi slot platform
We aim to respond to all privacy-related inquiries within 5 business days. If you are not satisfied with our response, you have the right to lodge a complaint with the Malaysian Communications and Multimedia Commission (MCMC) or the relevant data protection authority.
10.1 Privacy Policy Updates
Taxi slot reserves the right to amend or update this Privacy Policy from time to time to reflect changes in business practices, legal requirements, or technology. Any material changes will be communicated to you through:
- Clear notice displayed on the taxi slot platform homepage
- Notification email sent to your registered email address
- Pop-up notice upon next login after changes take effect
The latest update date is always shown at the top of this document. Continued use of our platform after changes take effect constitutes acceptance of the updated policy.